Privacy Policy

Thank you for using e-GuruLive.com and visiting our website. Your privacy is important to us, and we have adopted this Privacy Policy to memorialize our data collection and disclosure practices for our website and its related tools and service, including any mobile applications we provide, our online platform software, and any web pages we control on any third party websites. Genie EdTech Private Limited, Ltd has a statutory responsibility to manage the information we hold about you and about the users/Learners in a responsible way, in accordance with legislation like the Data Protection Act 2017 and the Freedom of Information Act 2002. Genie EdTech Private Limited, Ltd is committed to keeping your private data private. We will not share your private data with anyone. Genie EdTech Private Limited, employs encryption at every possible point. All of our tools are available in encrypted form, including our Web-based email, customer tools, and email connectivity. Customer passwords are always stored in an encrypted form and never in plain text. The Service is owned and operated by Genie EdTech Private Limited. This Privacy Policy applies to anyone using or browsing our Service, and to information provided to us via the Service by visitors, customers, users or members of the Service. However, it does not apply to information collected from our employees, contractors or vendors, or via any hard copy communications.

By using or registering with our Service, you consent to this Privacy Policy. If you do not agree with any provisions of this Privacy Policy, you may not use our website, platform software or other Service. If you access the Service, you consent to the capture, storage, transfer, use and processing of your Personal Information in and between all of those jurisdictions. These Privacy Policies shall be governed and construed in accordance with Government laws of Republic of India. No dealer, agent, or employee of egurulive.com is authorized to make any modifications, extension, or additions to these limited warranties or disclaimers.Egurulive.com disclaims all warranties, and shall have no liability for damages in excess of the amount egurulive.com received from the subscriber, arising from or related to any support services for your use of the site. The laws of your jurisdiction may prohibit or modify the foregoing disclaimers and limitations on damages, and such disclaimers or limitations on damages may not apply to you.

We collect Personal Information from learners, educators, collaborators, and other Members who use our Service. When we use the term "Personal Information" we mean information that can be used to identify an individual and may include your first and last name, Member ID, password, electronic mail address, Twitter, Facebook, Instagram, Flickr, LinkedIn or other unique social media handles, mobile phone number, your geographic location, or postal address, each by itself or coupled with any employment date of birth, or biographical information you choose to submit in connection with the Service. "Personal Information" also includes any credit card or debit card, PayPal, or other financial account information you may provide to us or to our third-party payment application provider for billing purposes. However, we try to send billing and payment information, including any credit card, debit card or bank account information, through third-party billing systems so that we do not store all such information on our servers.

Protecting the privacy of young children is especially important. For that reason, Genie EdTech Private Limited puts in place certain features designed to help protect the Personal Information of children. Genie EdTech Private Limited does not knowingly permit any person to register directly for the Service unless Genie EdTech Private Limited reasonably believes that the child's parent or legal guardian has consented to such registration and use of the Service. If you are a parent or guardian and discover that your child has an account with the Service without your consent, then you may alert Genie EdTech Private Limited at helpdesk@egurulive.com. After registration, the Parent Member is responsible for monitoring each Child account and ensuring the conduct and information-sharing practices of each Child Member, including the Child Member's sharing of Personal Information, are acceptable to the Parent Member. If you are a Parent Member, you must notify us immediately if any sharing by your Child Member is unacceptable to you, and Genie EdTech Private Limited will act reasonably to evaluate your request and take any appropriate measures.

Genie EdTech Private Limited uses Personal Information to assist us in setting up accounts; improving online operations; processing transactions you initiate (for example, any credit, debit or other billing account information collected from you by us or on our behalf by a third party payment gateway are generally only used to process transactions requested by you); sending account- or transaction-related communications such as welcome letters and transaction confirmations; performing research and analysis aimed at improving our products, service and technologies; publicly displaying Personal Information you choose to make available for public consumption (for example, Personal Information you choose to post to a public forum or Member profile on the Service); We may also use this information for internal purposes to help us diagnose problems, monitor traffic patterns and otherwise continually improve our Service. Any personal information that you provide to us will be used only for the following purposes:

To provide information or services to you as requested by you.

To let you know about information and services from eGuruLive.com in which you may be interested, for internal review.

To improve the content of the website.

To customize the content and /or layout of the website for each individual user.

To notify users about updates to the website.

To compile and disclose statistics about our users and their preferences. However, these statistics are anonymous and do not identify individual users.

All personal information provided to us is kept secure and confidential at all times and is only held as long as necessary or as required by law.

We disclose Personal Information about you to any companies, agents, contractors, service providers or others engaged to perform functions on our behalf, such as providing data storage, hosting our website, conducting audits and performing web analytics; and to market Genie EdTech Private Limited products and services to you (for example, to email you messages concerning new Genie EdTech Private Limited features or products, or special offers on behalf of Genie EdTech Private Limited or on behalf of our trusted sponsors). Genie EdTech Private Limited reserves the right to transfer information (including your Personal Information and Non-Personal Information) to a third party in the event of a reorganization, spin-out, sale, merger, or transfer of some or all of the assets of our company, or in the unlikely event of a bankruptcy, liquidation or receivership of our business. Genie EdTech Private Limited needs to use and store certain information about its users or learners and others to allow it to effectively carry out its business. For example, it needs to monitor performance, record achievements, and implement new features or any other technical requirements.

When you use our Service, we make good faith efforts to provide you with access to your Personal Information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual Members to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backups), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.

Please e-mail us at helpdesk@egurulive.com or contact us at the address stated below with any questions if you need assistance accessing or changing your Personal Information or if you would like to have your Personal Information deleted from our servers. Please be aware that if you delete your Personal Information, you may not be able to continue to use our Service. Please note that if you request that we delete your Personal Information, we may in our sole discretion retain certain information, including your Personal Information, to satisfy our legal, audit and/or dispute resolution requirements.

We utilize a number of information security measures to safeguard your Personal Information. Unfortunately, however, no data transmission over the Internet and no method of data storage can be guaranteed to be secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we do not guarantee its security. Information about users and their transactions is held electronically on the eGuru - Learning Managing system. This data is only accessible by our system administrators. User/Learner records are stored in our webserver hosted in United Kingdom Data centers. User/Learner records are kept for 6 months after their expiry date. Records for no-show User/Learner are deleted after notification to Genie EdTech Private Limited.

Genie EdTech Private Limited may modify or update this Privacy Policy periodically with or without prior notice by posting an updated policy on the Service. You can always check the "last updated" date at the top of this document to see when the Privacy Policy was last changed. We may also post a notice of changes to this Privacy Policy on our website. We encourage you to check this Privacy Policy from time to time. Either your opt-in consent or your continued use of our website and/or Service following the posting of an updated Privacy Policy constitutes your consent to the contents of such policy. IF YOU DO NOT AGREE TO FUTURE CHANGES TO THIS PRIVACY POLICY, YOU MUST STOP USING OUR WEBSITE AND SERVICE AFTER THE EFFECTIVE DATE OF SUCH CHANGES. Please note that upon leaving the Service, any Privacy Policy in effect immediately prior to your leaving shall continue to be binding on you and applicable to the information you submitted before your departure. Genie EdTech Private Limited, reserves the right to change its data retention policy as required to ensure compliance with any applicable laws, industry membership requirements or other valid business process reasons.

To ask questions about our Privacy Policy, obtain more information, or to lodge a complaint, contact us at:

Genie EdTech Private Limited
Off: New No: 8(Old No.12), 1st Cross Street,
Alwarthirunagar, Lambert Nagar,
Chennai - 600087. India.
Email: info@egurulive.com